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30 Aug 2016

Area Manager Somaliland


Job Description





Job Title:

Area Manager – Somaliland

Contract Grade: B

Contract Length: 2 years

Date Needed By: 1st October 2016

New Post or Replacement: Replacement

Accompanied / Unaccompanied: Unaccompanied

Exact Job Location: Hargeisa, Somaliland

Reports To: Programmes Director (PD)

Responsible For: An Operations Coordinator (Somaliland), Two Field Coordinators, Senior project officers and Field Officers

Liaises With: Finance team, WASH Advisor, M&E Unit, Grants and Information Manager, , Education Advisor, Systems Director (SD), Emergency Programme Manager, Logistics team in Nairobi, HR Manager.

Job Purpose:

  1. This role is responsible for the management and strategic oversight of the IAPF programme in Somaliland and Mogadishu. Concern currently runs an integrated Development Programme (Food, Income and Markets (FIM) and WASH) with a plan to expand, depending on funding. Irish Aid funds bulk of the integrated programme in Somaliland together with an urban programme in Mogadishu. From January onwards, the two programme components will form a single programme to be managed by the Area Manager. The Area Manager’s responsibility will also include the day to day management of operations through a national Operations Coordinator. This will include overseeing effective and efficient support functions of logistics, finance and administration. This will be done in close coordination with the Systems Director, Finance and HR Managers.

2. Main Duties & Responsibilities:

1.1 General

· As a member of the senior management team, contribute to the Somalia/Somaliland Programme’s decision-making processes and strategic management of the programme.

· Conduct performance development reviews for staff under supervision in a timely manner.

· Monitor direct report performance based on agreed job descriptions and ensure their compliance with all Concern policies.

· Identify training needs for staff and provide the training necessary for the delivery of a high quality integrated programme through technical support training and advice.

· Ensure staff comply with the Programme Participants Protection Policy (P4), code of contact (CoC) and security procedures.

· Ensure the programme staff in Somaliland develops and maintains capacity to respond to emergencies.

· Monitor the humanitarian situation within Somaliland, Concern’s operational areas in particular, and make recommendations to the SMT for action.

· Represent Concern with government departments, UN agencies, private sector partners and NGO fora in Somaliland.

· Any other relevant duties as may reasonably be requested by the PD or the Country Director.

1.2.2 Programme Management and Development

· In liaison with the WASH Advisor and other relevant PMs, lead the team in implementing Concern’s Country Strategic Plan in Somaliland.

· Lead the development, implementation, monitoring and reporting of Concern’s IAPF programme in Somaliland and in Mogadishu.

· In consultation with the CD, PD, SD, technical advisors and Finance Team, Lead the preparation of the program budget collaboratively with program and finance staff.

· Track and manage project budgets and ensure expenditure is in line with agreed project plans and budget and submit budget revisions on time.

· Review the management accounts and donor allocations and respond to Finance team within the set deadlines.

· In conjunction with the Grants and Information Manager and Emergency Programme Manager and in consultation with the PD, explore opportunities to expand the programme and reach more vulnerable populations.

· Work with the Grants and Information Manager to identify funding opportunities.

· Line-manage Field Coordinators in Gabiley and Mogadishu, and others as required.

· Through the PD, liaise with the WASH, Education and other Technical Advisors to ensure the team in Somaliland and partner staff in Mogadishu receive sufficient technical support.

· Support programme staff and the M&E unit in the implementation of the M&E systems and the regular review of information to enable programme decisions and ensure continuous learning.

· Develop the programmes under your responsibility in line with Concern’s global policies, country strategic plan and PCMS.

· Support field staff to actively manage on-going relations with project participants and address any potential constraints in a timely manner.

· Roll out downward accountability systems including a complaints response mechanism, across all Somaliland programme locations.

· Undertake regular monitoring and support visits to programme sites, providing feedback to managers and staff and closely follow-up on recommendations.

· Facilitate programme planning annually and quarterly; support the development of work plans and ensure both output databases and work plans are regularly updated.

· Work with the Grants & Information Manager to ensure that monthly and annual reports and donor reports are submitted on time and in the correct format.

· Ensure cross-cutting themes are mainstreamed appropriately across Concern’s Somaliland programme.

· Take responsibility for the timely submission of high quality donor reports and proposals

· Identify and develop strategies for working with local CBOs.

· Continuously monitor humanitarian situation in Concern’s areas of operation, and share relevant information with the Emergency Programme Manager and the Programme Director.

· Be available to support or manage emergency responses when requested so by the PD/CD.

1.2.4 Systems development and management

· Through Operations Coordinator, assume overall responsibility of managing Hargeisa and Gabiley offices

· Ensure the Operations Coordinator, reviews, develops and maintains systems that support effective and efficient implementation of a quality program.

· Line-manage Operations Coordinator

· In consultation with HR, ensure sufficient human resources for the program and support in recruitment, retention and succession planning.

· Oversee compliance to Concern and donors policies, procedures and procurements requirements.

· Ensure that the Operations Coordinator keeps the Security Management plan (SMP) up to date, rolls out and oversees its implementation.

1.2.5 Project Documentation

· Contribute to the development of organisational learning through information sharing with other Concern fields and SAL where applicable.

· Support the documentation of success cases and disseminate learning within the country programme and organisation.

1.2.6 Coordination

§ Participate proactively in relevant coordination and sectoral meetings and continuously engage with UN, NGOs and other key actors in our areas of operations.

§ Engage with the line ministries in Somalia/Somaliland.

§ Share information on Concern activities and intervention and promote good relations and collaboration with other actors.

§ Ensure that relevant coordination matrixes are updated regularly and shared as necessary.

1.2.7 Other:

§ Ensure team members are aware of core Concern policies and procedures relevant to their work, and with the support of others, carry out regular briefings on these policies, including the P4, accountability etc.

§ Support the Emergency Programme Manager for the effective and efficient management of the programme operations.



Education, Qualifications & Experience Required:

· Degree in Development related discipline;

· At least 5 years’ experience in NGO development work, at least 2 of which in a similar management level position;

· Specific expertise in at least two of the following areas: community development, food security, dry land agriculture, watershed management, natural resource management, community based disaster management/risk reduction, capacity building, working with partners

· Experience of budget development and financial management

· A proven track record in Participatory Programme Cycle Management Systems (PCMS) or similar

· Familiar with logistics, HR, Finance, and administrative processes.

· Experience of working in an insecure environment

· Good negotiation skills and ability to interact with government/other authorities at all levels

· Ability to mentor, support and train staff

· Fluency in English, spoken and written

· Excellent report and proposal writing skills

· Flexibility

· Ability to motivate a team

· Facilitation and interpersonal skills

· Analytical and problem solving skills.

Special Skills, Aptitude or Personality Requirements:

· Ability to work both as part of a team and on own initiative, be a self-starter, and work with minimal supervision.

· Ability to get on with people and get the best out of them.

· Ability to organize and prioritize workload, using initiative when appropriate.


· Management qualification;

· Knowledge of Somalia/ Somaliland;

· M&E knowledge and experience, specifically designing and conducting surveys and analysing data;

· Knowledge of Concern internal systems.

All applications should be submitted through our website at by closing date 10th September 2016. CV’s should be no more than 4 pages in length.

Due to the urgency of this position, applications will be short listed on a regular basis and we may offer posts before the closing date.

Concern Worldwide is an Irish-based non-governmental, international, humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries.

Concern has a Staff Code of Conduct and a Programme Participant Protection Policy which have been developed to ensure the maximum protection of programme participants from exploitation and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organization, and the standards of behaviour expected of them. In this context staff have a responsibility to the organization to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Programme Participant Protection Policy and the Concern Staff Code of Conduct as an appendix to their contract of employment. By signing the Programme Participant Protection Policy and the Concern Staff Code of Conduct candidates acknowledge that they have understood the contents of both the Concern Staff Code of Conduct and the Programme Participant Protection Policy and agree to conduct themselves in accordance with the provisions of these two documents.

Concern receives a substantial amount of funding from external donors each year. Increasingly donors are introducing requirements whereby future funding is conditional on Concern ensuring that the names of any new employee or volunteer do not appear on terrorism lists generated by the European Union (List of person, groups and entities to which Regulation (EC No. 2580/2001 applies), the US Government (Office of Foreign Assets Control list of specially designated Nationals and Blocked Persons) and the United Nations (Consolidated List). Any offer of employment (either paid or voluntary) with Concern Worldwide will not be made pending a clearance check being conducted on the applicant. For additional information please consult our web site or contact the Human Resource Division in our Head Office.

Concern Worldwide is an equal opportunities employer and welcomes applications from all sections of the community.

How to Apply

To apply, please follow the below link:|& Closing date: 14 Sep 2016
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